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Visiting Guidelines

Visiting arrangements

Visiting in St. Vincent’s University Hospital is managed at this time in line with national guidelines, to reduce the risk of COVID-19 to patients and visitors. Please continue to check this website for any changes.

How do I arrange a visit?

  • Visiting is strictly by appointment only and must be pre- booked via our dedicated visiting helpline
  • Bookings can be made Monday to Sunday 08.00 to 12.00 by phoning 0877886086 and 0877099516
  • Confirmation of visitors’ booking will be sent via text message and will act as the visiting pass for your allocated slot.
  • On arrival passes must be shown to security at the. hospital security desk beside the main reception desk who will have a list of visits pre-booked for that day. This list is updated daily.
  • Please note that if a person’s name is not on the list, they may not visit.
  • Pre-visiting questionnaire must be completed and given to security on arrival
  • Please note that as a limited number of visitors can be in each ward at one time, it may not be possible to facilitate visitors at a specific time or date.

Are there any regulations I need to follow when visiting?

  • Patients may receive two visits each week.
  • Only 1 person may attend each visit.
  • Maximum visiting duration is 30 minutes
  • People who have recently arrived in Ireland should comply with government advice on restricted movement/quarantine.
  • Children under 16 years should only visit in exceptional circumstances and permission to visit needs to be given by the nurse manager.

Ward visiting times

  • Daytime: 14.00 – 16.00
  • Evening: 18.30 – 20.30

See Emergency Department for visiting times.

The best time to phone the wards is between 10.00 – 12.00 and 14.00 –  17.00.

Security information

St. Vincent’s University Hospital does not accept responsibility for patient property and we recommend that patients pass all unnecessary cash, jewellery and clothing for safekeeping to their next of kin – as soon as possible following admission. Property retained by patients remains entirely the responsibility of the patient and the hospital shall not be liable for any loss or damage however caused.

Infection control policy

One of the most important ways of reducing transmission of infection from person to person is by good hand hygiene. Visitors to the hospital should use the alcohol gels available throughout the hospital to clean their hands before and after visiting patients and patients are reminded to clean their hands regularly, particulary before eating. Hand hygiene information leaflets for patients and visitors are available throughout the hospital.

No smoking policy

St. Vincent’s University Hospital promotes a completely smoke-free environment throughout the hospital. In the interest of patients, staff and visitors, smoking is not permitted either inside the hospital or on the hospital grounds.

Send a personal message to a loved one in hospital

Find out about our patient property drop-off service