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Introduction

 Each one of us has a responsibility to improve the quality and safety of healthcare. You as a healthcare service user, patient or family carer can play a role in achieving this by becoming an active an informed member of your healthcare team.

These webpages have been developed by the Irish Society for Quality and safety in Healthcare along with a number of other organisations, aims to assist you in becoming more actively involved in your healthcare. It suggests how you can work in partnership with your healthcare team to get the best possible care and treatment and make your care a positive experience

It aims to provide you with:

  • Information about what to expect from your healthcare team.
  • An explanation about how to discuss concerns about your healthcare services
  • Tips for improving healthcare management
  • Suggested questions to ask your healthcare team